Businesses urged to prepare for NHS COVID-19 app

Pubs, restaurants, hairdressers, cinemas and other venues across England and Wales are being urged to download QR codes to prepare for public rollout of the new NHS COVID-19 app which is currently being trialled and will launch on Thursday 24 September in England and Wales, including QR check-in at venues.

Businesses across England and Wales such as pubs, restaurants, hairdressers and cinemas are being urged to ensure they have NHS QR code posters visible on entry so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

The move comes ahead of a national launch of the NHS COVID-19 app across England and Wales on Thursday 24 September.

The government will be supporting businesses and venues to display the QR codes, which can be downloaded via a website to display as posters in premises.

Following the launch of the new COVID-19 app, customers and visitors in England will be able to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.

With coronavirus cases rising in the UK in the last few weeks it is essential businesses capitalise on the benefits QR codes can bring to protect themselves and their businesses.

Matthew Fell, CBI Chief UK Policy Director, said:

Companies across England and Wales have been working tirelessly to follow government guidance, keeping workplaces, pubs and shops as safe as they can for staff and customers.

Business therefore welcomes the introduction of the new COVID-19 app, which will provide an additional layer of armour in the UK’s battle with the pandemic.

Continued improvements to NHS Test and Trace, while simultaneously increasing testing capacity, are what is needed to build confidence for the public and businesses before a vaccine becomes available.

Mass adoption of this new system is essential for its efficacy, so the CBI will use its networks to encourage all firms to use the new QR code and remind companies and consumers alike of the importance of compliance.

Kate Nicholls, UK Hospitality CEO, said:

Hospitality’s top priority is to protect the health of our customers and staff but there’s also the added appetite to avoid a return to lockdown and loss of trade. It’s crucial that Test and Trace information is gathered and deployed both effectively and securely.

Hospitality has been at the forefront of Test and Trace, so we were keen to work closely with government to optimise the app’s functionality and ease of implementation for hospitality businesses. It is everyone’s responsibility – and in everyone’s interest – to make Test and Trace work, so we look forward to its national rollout. We would urge all hospitality businesses to support the roll out of the app and download their QR posters to help defeat the virus.

Businesses should download the QR codes at gov.uk/create-coronavirus-qr-poster.

For more information on the NHS COVID-19 app, visit covid19.nhs.uk.

As the effects of the COVID-19 pandemic is wide-spread across the entertainment and hospitality industry, with a number of closures and restructurings.

At Beavis Morgan, we have extensive experience of working with clients in the sector and our professionals are acknowledged experts in issues affecting pubs, bars, restaurants and other SME businesses.

BM Structured Finance and BM Advisory, Beavis Morgan group companies, are also able to help with sourcing and restructuring debt finance for SME businesses, as well as assisting with resolving issues which can impact on business performance and success, and finding innovative solutions for businesses and individuals experiencing financial concerns.

Contact Matthew Burge or your usual Beavis Morgan Partner for further information about how we can assist you and your hospitality business.